Privacy Policy

Cookies

What are cookies? How do we use cookies on its site?

A cookie is a small data file that Web sites often store on your computer's hard drive when you visit their sites. A cookie may contain information (such as a unique user ID), that is used to track the pages of the sites you've visited.

We use cookies in order to improve your website experience. When you visit us, your cookie helps us to display your local retailer on the site. If you have saved your information with us, your cookie allows us to recognise you when you return to our site and provides you with access to your community information.

If you have not saved your information with or ordered from us, we may monitor and maintain information about your use of our Website in a manner that does not identify you. In either case, this information helps us serve you better by improving our site design, as well as our products, services, contests, and promotions.

We also use a statistical system to track the navigational footprint on our website to further improve our site design.

You can refuse cookies by turning them off in your browser. You can read more about how to disable cookies in the Help menu of your browser. If you turn off cookies, though, we will not be able to display your selected retailer . Nor will we be able to recognise you as a known, signed up user to allow you access to your account information.

We use a number of different cookies on our site. If you do not know what cookies are, or how to control or delete them, then we recommend you visit http://www.aboutcookies.org for detailed guidance.

Currently we operate an implied consent polic, which means that we assume you are happy with this usage. If you are not happy, then you should either not use this site, or you should delete our cookies having visited the site, or you should browse the site using your browser's anonymous usage setting (called Incognito in Chrome, InPrivate for Internet Explorer, Private Browsing in Firefox and Safari).

Persistent Cookies for Site Analytics and Performance

Google Analytics – we use this to understand how the site is being used in order to improve the user experience. User data is all anonymous. You can find out more about Google's position on privacy as regards its analytics service at http://www.google.co.uk/intl/en/analytics/privacyoverview.html

Social Buttons

On many of the pages of the site you will see social buttons. These enable users to share or bookmark the web pages. There are buttons for: Twitter, Google +1, Facebook Like, LinkedIn Share, and StumbleUpon. In order to implement these buttons, and connect them to the relevant social networks and external sites, there are scripts from domains outside of our website. You should be aware that these sites are likely to be collecting information about what you are doing all around the internet, including on this website. So if you click on any of these buttons, these sites will be registering that action and may use that information. In some cases these sites will be registering the fact that you are visiting our site, and the specific pages you are on, even if you don't click on the button if you are logged into their services, like Google and Facebook. You should check the respective policies of each of these sites to see how exactly they use your information and to find out how to opt out, or delete, such information.

Privacy Policy
What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, fill out a form or donate money.  When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, postal address, date of birth, phone number or credit/debit card information. You may, however, visit our site anonymously.

What do we use your information for?

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping and facilitating online memberships and other purchases
• For Gift Aid Claims
• We may use the information to improve our offerings.
• We may periodically send promotional communications through email, post and telephone, to include the impact your support has made, requests for further support, activities taking place at the Churnet Valley Railway, invitations to join us at events, special offers or other information which we think you may find interesting.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or post.
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company outside the NSRC for any reason whatsoever, without your consent, other than for the express purpose of delivering a purchased product or requested service.
Note: If at any time you would like to unsubscribe from receiving future communications, please do contact us.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

All supplied information is transmitted via Secure Socket Layer (SSL) technology and for purchases is encrypted into our Payment gateway providers’ databases only to be accessible by those authorised with special access rights to such systems, and are required to keep the information confidential.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. We may share information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety. Non-personally identifiable visitor/supporter information may be provided to other parties for marketing, advertising, or other uses.

Your Consent

By using our site, you consent to our web site privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.